(The Lovely Liz Klimas-The Blaze) – Reports of phones that do and don’t have Carrier IQ software — the program we’ve reported on that logs actions such as dropped calls and phone numbers dialed— have been emerging since Trevor Eckhart first announced finding the program and demonstrated its logging capabilities.
Now, manufacturers are coming forward and fessing up to including the program on their phones, but are stating that it is for evaluating phone performance, not tracking personal messages or numbers dialed. This is the same sentiment Carrier IQ has issued about the program since Eckhart called it out.
Both wireless carriers AT&T and Sprint insisted that the software is being used solely to improve wireless network performance while phone makers HTC and Samsung said they were integrating the software into their handsets only because their carrier customers were asking for it.
T-Mobile said that it, too, uses Carrier IQ’s software, which it described as a diagnostic tool to troubleshoot device and network performance. “T-Mobile does not use this diagnostic tool to obtain the content of text, email or voice messages, or the specific destinations of a customers’ Internet activity, nor is the tool used for marketing purposes,” the company said in an email statement.